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Frequently Asked Questions
We offer free UK shipping on orders under £50. Orders over £50 have a flat shipping fee of £5.99. All orders are shipped within the UK, and we aim to process and dispatch your items as quickly as possible.
We currently do not offer returns or refunds, so please double-check your order before purchasing. If your item arrives damaged or there’s an issue with your order, reach out to us and we’ll happily assist you to make it right.
Most orders are processed within 1–2 business days. Once shipped, delivery within the UK usually takes 5-12 business days, depending on your location. You’ll receive a confirmation email with tracking info as soon as your order is on its way.